Registration

You can register by clicking on the "Sign Up" link at the top right corner of the homepage. Please provide the information in the form that appears. You can review the terms and conditions, provide your payment mode details and submit the registration information.

No. Registration on HyperSuperMarket is absolutely free.

Each email address and contact phone number can only be associated with one HyperSuperMarket account.

Each email address and phone number can be associated with one HyperSuperMarket account only.

Account Related

My Account is the section you reach after you log in at our website. My Account allows you to track your active orders, credit note details as well as see your order history and update your contact details.

You need to enter your email address on the Login page and click on forgot password. An email with a reset password will be sent to your email address. With this, you can change your password. In case of any further issues please contact our customer support team.

My Shopping List is a comprehensive list of all the items previously ordered by you. This enables you to shop quickly and easily in future.

Payment

You can pay for your order on HyperSuperMarket using the following modes of payment Cash on delivery. Credit and debit cards (VISA / Mastercard / Rupay).

Cash on delivery means that you can pay for your order at the time of order delivery at your doorstep.

Delivery Related

Once you are done selecting your products and click on checkout you will be prompted to select delivery slot. Your order will be delivered to you on the day and slot selected by you.

We have a dedicated team of delivery personnel and a fleet of vehicles operating across the city which ensures timely and accurate delivery to our customers.

We do same day delivery provided you place your order before 12 noon on the day you want delivery.

There is a link called “Store Wide Offers” on the top right hand side of our website. All products with any discount or promotions are listed under this section.

We have a no questions asked return policy. In case you are not satisfied with a product received you can return it to the delivery personnel at time of delivery or you can contact our customer support team and we will do the needful.

Customer Related

Our customer service team is available throughout the week, all seven days from 9 am to 9 pm. They can be reached at *********** or via email at *************

Our customer service team is available throughout the week, all seven days from 9 am to 9 pm.

Our customer support team constantly strives to ensure the best shopping experience for all our customers. We would love to hear about your experience with us. Do write to us at  in case of positive or negative feedback..

We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills.

Return Policy - Time Limits:

1. Perishable goods: Within 48 hours from the delivery date

2. Other goods : Within 7 days from the delivery date.